Oversees maintenance program, directly supervising maintenance staff, conducting property inspections, and monitoring work orders.
Develops and maintains good working relationships, cultivates the spirit of teamwork, as well as exemplary customer service.
Establishes a schedule for personnel to be available for emergency maintenance (24 hours a day, 7 days a week).
Ensures that emergencies are responded to promptly and assigns staff or vendors, including self, to be available in this event; provides direct assistance and direction during after-hours emergencies.
Oversees that preventative maintenance tasks are completed in a professional and timely manner.
Performs physical inspections of properties to ensure proper maintenance, including that mechanical devices are in working order, structures are in good-condition, and that the environments are safe and attractive.
Leads by example. Demonstrates the level of client-centered tenant services that Brilliant Corners expects from all program staff.
Ensures the successful day-to-day financial management of the portfolio and maintains all necessary financial records in good order.
Reviews and approves all capital expenditures, service contracts, and contracted repairs per department policy.

Minimum of 1 year of property management experience
Experience in affordable and/or supportive housing strongly preferred
Experience working with people with disabilities preferred
Knowledge of construction, repair, and/or renovation experience preferred
Strong Project and Construction Management Skills
Excellent critical thinking and problem-solving skills
Capacity to handle multiple projects and complex tasks in a fast-paced setting
Strong time management and attention to critical deadlines
Ability to adjust priorities under deadline pressure
Fluency with standard office technology, including databases and e-filing systems, and the capacity to quickly master new technology
Proficiency in Word, Excel, and Outlook
Effective communication skills, especially across teams, departments and organizations
Strong interpersonal skills, including customer service
Experience directing staff
Some understanding of housing development
Careful attention to detail
Assertiveness, persistence, and follow-through

Property Manager

Key skills