As the Director, West Region, you will be a key member of MMNA’s management team, serving as the driving force behind Sales Operations, Aftersales, and Dealer Development throughout the Region.
You will act as a mentor, subject-matter expert, and brand ambassador, representing Mitsubishi Motors to current dealer partners and prospective candidates.
In alignment with MMNA’s Momentum 2030 strategy, you will be responsible for developing and executing a regional plan centered on an expanded product lineup, a modernized retail model, and strategic network growth.
Strengthening dealer relationships, increasing vehicle and parts sales, and advancing the Region’s overall operational performance will all be critical to supporting the company’s journey toward 2030 and beyond.
You will lead and oversee the Region’s goals, KPIs, and operational strategies across Sales Operations and Aftersales.
Cross-functional collaboration is a key component of this role, working closely with teams such as Marketing, Aftersales Marketing, Digital Product Strategy, Product Planning, Finance, Legal, and Human Resources to optimize results.
You will also manage and coach a small, highly experienced team, ensuring the West Region achieves strong growth, expanded market presence, enhanced profitability, and superior customer satisfaction.

15+ years of progressive automotive wholesale and/or retail experience, ideally in roles such as District Sales Manager, Regional Dealer Network Manager, Regional Sales Manager, Regional Aftersales Manager, Regional Director, or similar leadership positions.
Exceptional communication and influence skills, with the ability to persuade, lead, and inspire at all levels of the organization and with external dealer partners.
Advanced proficiency with IHS Markit systems and data, including Catalyst for Insight.
Expert knowledge of dealer network planning tools and processes, specifically Urban Science Ni2.
Advanced capability in dealer financial analysis, including hands-on experience with Urban Science DBI.
Strong working knowledge of laws, regulations, and industry resources related to dealer network planning and operations, including FLIS.
Previous retail dealership General Management or Operations leadership experience, with a deep understanding of dealership performance drivers.
Proven experience leading teams, including coaching, mentoring, and setting objectives and KPIs for both teams and individual contributors.

Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans.
Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required.
This position comes with an assigned vehicle, contingent upon a satisfactory driving record.
Benefit from our 401(k) with Company match and annual contributions based on years of service.
Access professional development opportunities, including training, tuition reimbursement, and employee resource groups.
Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options.
Experience our collaborative workspace where ideas flow freely.

Director – West Region

Key skills