Key skills
CommunicationSales
About this role
Role Overview
- Register and update end customers, resellers and employees in internal systems
- Validate fiscal/tax information with agencies such as the Federal Revenue Service (Receita Federal), Sintegra and Suframa
- Correctly classify taxpayers as taxable, tax-exempt, resellers or intermediaries
- Perform periodic data cleansing of the customer database to ensure compliance and data integrity
- Identify and correct inconsistencies that may impact billing or commercial processes
- Interface with credit, tax and sales administration teams
- Meet SLA targets and accuracy metrics established by the department
- Support administrative requests related to commercial operations as needed
Requirements
- High school diploma or equivalent
- Previous experience with administrative or commercial routines
- Comfortable working with systems and digital platforms
- Good communication skills and ability to interact with multiple departments
- Availability to work in a hybrid model in Curitiba (on-site 2 days per week)
- Experience with client registration and data verification (a plus)
- Basic knowledge of Receita Federal, Sintegra or Suframa (a plus)
Benefits
- Meal allowance and/or food voucher
- Transportation voucher or parking allowance
- National health and dental insurance
- Gym membership benefit
- Pharmacy assistance
- Life insurance
- Profit-sharing program based on achievement of targets
- Birthday day off
- Support for extended maternity and paternity leave programs
- Maternity and paternity kit
- Employee referral program
- Partnership for payroll-deductible loans
- Reimbursement policy for travel and fuel
- Pet care benefit