Develop and execute a territory and account strategy to drive the growth of professional services revenue.
Collaborate with Client Executives and other sales team members to co-sell services alongside software sales.
Conduct needs assessments to identify customer pain points and opportunities for professional services engagements.
Identify, qualify, and close opportunities for consulting, education, and other services related to our SaaS and on premise solutions.
Develop strategies to enhance client retention and satisfaction.
Serve as the primary point of contact for all clients in assigned territory, regarding professional services sales.
Build and maintain strong relationships with key stakeholders, including customer executives, project managers, and technical leads.
Present tailored service proposals, Statements of Work (SOWs), and pricing models aligned to client goals and budget.
Build collaborative relationships that increase the customer’s value of Blue Yonder Services and expand future business opportunities.
Partner with delivery teams to ensure services are scoped accurately, setting the stage for successful project execution.
Work closely with customer success teams to identify upsell and cross-sell opportunities for services.
Achieve or exceed annual professional services sales quotas and performance metrics.
Maintain accurate records in CRM systems, including opportunity pipelines, forecasts, and closed deals.
Requirements
5+ years of experience in services sales, professional services, or consulting, preferably within a SaaS or technology environment with a proven track record in supply chain with a focus on grocery, CPG and Life science.
Bachelor's degree in Business, Information Technology, or a related field. MBA is a plus.
Proven ability to understand client business challenges and articulate how services can address those needs.
Strong track record of meeting or exceeding sales quotas for services.
Excellent verbal, written, and presentation skills, with the ability to engage with stakeholders at all levels.
Ability to work effectively in a cross-functional team environment.