Sales Consultant – Aesthetic Clinic

Role Overview

• Provide customer service via WhatsApp, social media and, occasionally, in person
• Present aesthetic procedures and micropigmentation clearly, strategically and persuasively
• Schedule appointments, reschedule and make proactive contact with leads
• Prepare quotes and follow the client through to sale closing
• Complete sales using the payment methods available at the clinic
• Record all information in the system (CRM), ensuring complete and organized data
• Recover no-show clients, identifying and recording the reasons
• Handle complaints with empathy and professionalism, seeking effective solutions
• Organize client records and keep the unit’s schedule up to date

Requirements

• High school diploma
• Mandatory experience in sales at an aesthetic clinic
• Excellent verbal and written communication
• Commercial profile with a focus on targets and results
• Proactivity, autonomy and negotiation skills
• Organization and accountability with routines and deadlines
• Comfortable with social media and creating digital content
• Knowledge of CRM tools

Benefits

• Remote work (home office)
• Collaborative, results-oriented environment
• Opportunity to increase earnings based on performance