HR Specialist

Role Overview

• Serve as the primary point of contact for all HR-related inquiries from Canadian employees, delivering prompt, friendly, and solution-oriented support.
• Own and manage the onboarding process for all new hires in Canada, liaising with internal departments and ensuring full documentation.
• Manage the offboarding process (terminations, resignations, mutual separations), including document handover, system updates, and compliance checks.
• Maintain and update internal systems, trackers, and controls to reflect any changes in employee data or status.
• Handle employee benefits and pension administration, including enrollments, changes, renewals, and communication with third-party vendors.
• Collaborate with the payroll team to ensure timely input of employee data for payroll runs (onboarding, offboarding, salary/position updates, time off).
• Work with the Sales and Portfolio Managers to coordinate timely onboarding for new hires.
• Partner with the regional HR department to ensure all onboarding materials and documentation are current and compliant.
• Process and manage employee vacation, sick leave, maternity/paternity leave, and other statutory or company-specific leaves, ensuring compliance and proper tracking.
• Support and coordinate the expense reimbursement process when needed.
• Process timeclock hours and timesheets where applicable and ensure accuracy for payroll input.
• Establish and foster trusting, long-term relationships with employees throughout their assignment lifecycle.
• Stay current with updates to Canadian labor law, tax obligations, and compliance regulations; assist in maintaining documentation and executing compliance reviews.
• Draft and manage HR-related documents such as employment contract addendums, work certification letters, and other legally required documentation.
• Collaborate with internal departments—including Payroll, Legal, and Portfolio Management—to ensure accurate, compliant, and consistent HR practices.
• Adapt HR support to the needs of different business units while ensuring alignment with corporate objectives and HR standards.
• Effectively prioritize and manage multiple projects and deadlines in a high-paced, evolving environment.

Requirements

• Minimum of 2–3 years of hands-on HR experience in Canada.
• Solid knowledge of Canadian employment law, HR operations, and employee relations.
• Experience working with provincial variations in labor legislation is strongly preferred.
• Proficiency in Microsoft Office Suite, especially Excel, Word, Teams, and SharePoint.
• Familiarity with HRIS and payroll tools (e.g., ADP Workforce Now, Manulife, etc.) for data management, reporting, and benefits administration.
• Comfortable with technology-driven processes, including digital workflows, AI tools, and business applications.
• Proven ability to manage employee benefits, including enrollment processes, annual renewals, and vendor invoice analysis.
• Experience with U.S. HR policies or systems is a plus.
• Fluency in English is required; French or Spanish is a strong asset.
• Strong attention to detail and excellent organizational skills.
• Excellent interpersonal skills with the ability to build trust and rapport across teams.
• Clear and confident verbal and written communication skills, capable of conveying complex information simply.
• Empathetic with a solutions-oriented approach to problem-solving.
• Positive attitude with the ability to adapt in a fast-paced, dynamic environment.
• Proven ability to remain flexible, handle ambiguity, and confidently make decisions using sound judgment.
• High level of integrity, professionalism, and discretion when dealing with sensitive information.
• Self-driven and comfortable working independently while contributing to cross-functional teams.