Self-Prospect, research, generate, and develop semi-warm and cold leads, in addition to working leads sent by marketing (MQL’s) in the SMB segment
Attempt reactivation of cold leads marketing leads in the SMB segment
Provide exceptional customer interaction through product knowledge expertise and excitement
Maintain strong pipeline hygiene by tracking activities and updating records in a CRM
Manage a healthy pipeline and lead funnel via program tool stack and systems
Execute clear communication with potential customers via outbound phone calls and email
Create clear communication and expectation(s) with customers on next steps in the sales funnel, according to specified qualification standards and sales process to increase opportunity closure probability
Execute lead qualification process and framework. Strong ability to effectively qualify leads and move them through the sales funnel.
Achieve individual targets and contribute to team and client’s overall KPIs
Provide actionable insights to market trends, lead sources, product feedback, customer insights, and learnings based on customer conversations.
Proactively look for problems that can be solved creatively and present recommended solutions

Proven time management and organizational skills in a strictly outbound sales development motion
Previous sales experience preferred, in similar roles, including elements of cold calling, self-prospecting, objection handling and customer service skills.
Must be determined to learn and open to coaching, with a positive attitude.
Adaptable in mindset and practice with a fast-paced, changing environment.
Ability to work within a group and be a collaborative team player.
Proficient in basic computer skills, Microsoft Office, G-Suite, and general sales tools such as CRMs.
Ability to professionally communicate and conduct presentations and product demos through both phone and email.

Sales Development Representative

Key skills