Project Manager II – Professional Services

Role Overview

• Plans and coordinates all aspects of technical projects from initiation through delivery
• Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed
• Ensures requirements for internal technology projects align to operational standards
• Develops alternate requirements or document exceptions as appropriate
• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables
• Interacts with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams
• Identifies needed resources for projects, defines and assigns major project roles
• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope
• Assigns and monitors work of project team providing technical and analytical support and direction
• Interfaces with external clients or field-based employees on technical matters as needed
• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved
• Assists with problem resolution or risk mitigation as needed
• May manage the integration of vendor/subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the project
• May include customizing base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements
• Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met
• Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations
• Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement
• May directly oversee employees assigned to manage specific project that have a distinct beginning and end
• Selects, develops and evaluates personnel to ensure the efficient operation of the function
• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions
• May work at client sites from time to time requiring some travel

Requirements

• Bachelor’s degree
• 2+ years of project management experience in financial services
• Strong written and verbal communication skills with the ability to develop and maintain professional relationships
• Tech-savvy with the ability to understand technical language
• Relationship-building skills and a passion to network internally

Benefits

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back