Lead the Reporting & Governance team which oversees risk reporting for the Board of Directors, Senior Management Committees (SMCs), and other senior audiences
Lead strategy and process execution of the Integrated Risk Management Report (IRMR), Capital One’s primary risk report, which contains the aggregate risk profile for the Company and a view of each risk category.
Oversee the processes that support Capital One’s Executive Risk Committee (ERC) and Technology, Operational, Compliance, and Cyber (TOCC), supporting an EC and EVP leader, respectively.
Oversee the second line’s sub-certification and attestation process for SEC reporting
Deliver and enhance our team’s reporting processes, tools, templates, and job aids
Partner horizontally across our three lines of defense and with the Governance & Securities (GovSec) team
As needed, offer other ad-hoc consulting or operational support to major chief of staff projects or organizational needs/opportunities

Bachelor’s degree or military experience
At least 5 years of Project or Process Management experience
At least 3 years of experience in communications planning or development
At least 3 years of experience in staff management or training
At least 3 years of experience in organizational development or performance
At least 2 years of experience in budget management
At least 2 years in strategy consulting or advisory services
Certified Meeting Professional (CMP) or Project Management Professional (PMP) Designation (Preferred)
Experience serving in a Chief of Staff or critical Project Management role in a large, complex, and matrix organization (Preferred)
6+ years of experience in Project or process management (Preferred)
4+ years of experience in Communications planning and development (department communications, leadership team meetings, presentations, memos and reports) (Preferred)
4+ years of experience supporting senior executives and leadership (Preferred)
4+ years of experience in HR, associate experience, or associate engagement roles (Preferred)

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Director, Enterprise Risk Organization – Chief of Staff

Key skills