Customer Service Coordinator – High Value Specialty Servicing

Role Overview

• Provide customer service to clients
• Demonstrate ability and willingness to learn, strong attention to detail
• Communicate effectively with peers, management and customers
• Exercise good judgment and independent decision-making skills
• Maintain sufficient reliable private internet connection for remote work

Requirements

• High school diploma, GED or equivalent certification
• At least 2 years of customer service or call center experience
• At least 1 year of Google Suite or Microsoft Office experience
• At least 3 years of customer service or call center experience (preferred)
• At least 6 months of experience in the financial industry (preferred)

Benefits

• Medical, Dental, Vision, Prescription coverage
• Day 1 Flexible Schedule Options
• Paid Time Off
• Wellbeing offerings such as backup childcare and Mental Wellness support
• Tuition Reimbursement
• Paid Training and Development offered quarterly
• Flexible Spending Account
• Life Insurance
• Disability Insurance
• 401 K and Stock Purchase Plan