Execute, follow through and complete operational requirements of domestic carrier & wholesale accounts as the main point of contact from the company
Manage, up-sell, and renew agreements of assigned accounts
Drive advanced understanding in selling through carrier partners to achieve or surpass sales targets
Intensify the company’s presence throughout the carrier industry through new engagements.
Participate with customer planning, serving as the subject matter expert capable of leading the customers to the best solution
Develop carrier relationships by maintaining constant contact with existing partners and assisting in identifying appropriate partnerships that fit within the Carrier model
Build firm relationships with key persons and decision makers in organizations to identify and create business opportunities
Work with support and operation teams to resolve carrier related issues.
Carry out market research and provide relevant management information
Work with the Carrier & Wholesale Business Manager to create propositions for sales strategies in accordance with the division’s goals
Support the sales strategies to generate maximum sales potential
Provide administrative support such as updating systems, billing and invoicing, sales and management reporting, and forecasting.
Ensure activities are compliant with internal policies, including but not limited to data privacy and conflict of interest.

At least 2 years of experience working in the telecommunications industry in a business development role, preferably focusing on selling services in wholesale channels
In-depth technical knowledge of telecommunications industry practices and processes, and network products and solutions
Proven track record and strong positive reputation in the industry
Strong social network in the telecom industry
Strong interpersonal and excellent written and verbal communication skills, with the ability to work independently and collaborate with cross-functional partners
Strong negotiation and analytical skills with attention to detail
Excellent time management and organizational skills
Experienced in internal and external partner management
Ability to investigate customer concerns and solve them in a timely manner, while maintaining a positive attitude and providing exemplary internal and external customer service
Demonstrated ability to work effectively in a fast-paced and dynamic environment and easily adaptable to change and work under tight deadlines.

Carrier Wholesale Account Manager

Key skills