Own and continuously evolve the end-to-end KYB lifecycle for new and existing business partners.
Ensure robust documentation, verification, and full regulatory compliance across jurisdictions.
Provide executive oversight of the KYC process for individual clients.
Establish escalation frameworks for high-risk or suspicious cases.
Stay ahead of global regulatory developments and industry best practices in AML, CDD, and KYB/KYC.
Act as the executive point of contact for complex or high-impact partner onboarding matters.
Drive cross-functional alignment with Business Development, Product, Engineering, Legal, Risk, and Compliance.
Lead large-scale transformation initiatives to optimize onboarding workflows.
Provide strategic and operational leadership for the Partner Onboarding/Partner Solutions function.
Build, scale, and develop high-performing teams across onboarding, partner support, and related operational functions.

Bachelor’s degree in Business, Finance, Compliance, Legal, Operations, or a related field required; Master’s degree or relevant professional certification (e.g., CAMS, CFE, CRCM) strongly preferred.
8-12+ years of progressive experience in KYB/KYC, partner onboarding, compliance operations, risk operations, or related domains within fintech, banking, crypto, or high-growth technology environments.
5+ years of senior leadership experience managing managers and scaling multi-layered operational teams.
Deep and demonstrable expertise in AML, CDD, EDD, sanctions screening, and KYB/KYC regulatory frameworks across multiple jurisdictions.
Proven track record of driving large-scale process transformation, automation, and operational excellence initiatives.
Strong executive presence with the ability to influence cross-functional senior stakeholders and external partners.
Highly analytical and data-driven, with extensive experience building KPI frameworks, dashboards, and executive reporting.
Experience supporting regulatory audits, examinations, or compliance reviews is highly desirable.
Excellent communication, stakeholder management, and escalation handling skills with a strong partner-centric mindset.
Demonstrated ability to thrive in fast-paced, high-growth, and ambiguous environments.

Partner Onboarding Solutions Director

Key skills