Key skills
Collaboration
About this role
Role Overview
- You will provide top-notch assistance to our players by solving their queries about the game and providing excellent customer service.
- You'll be using your investigative skills and working with our ticketing system to help players with their game-related issues. You'll be responding to their inquiries through email and chat, but don't worry, you won't be taking any phone calls!
- Collaboration is essential in this role. You'll work closely with our internal teams to assist with project-related requests and provide feedback to their development team. You will be the voice of the product and the ear on the ground.
Requirements
- Interest in video game
- Excellent linguistic skills in Korean
- Business level of linguistic skills in English
Benefits
- 4 National Insurances
- Group Health Insurance
- Retirement Pension
- Annual leave
- Paid Sick Leave
- Paid Marriage Leave
- Annual Health Check-ups.
- Seasonal Gift Bonus
- Employee Assistance Program