Own the IG product vision, roadmap and system implementation; align features to attorney workflows, risk controls, and firm objectives
Define measurable outcomes for data lifecycle (creation, classification, retention, disposition) and matter‑centricity across platforms
Lead cross‑functional discovery and requirements—partnering with Legal Ops, Risk/Compliance, KM, IT, Practice Groups and other stakeholders, translating these into acceptance criteria
Coordinate vendor roadmaps and assess system capabilities to mitigate transition risk and ensure sustainable integrations
Serve as product owner for IG capabilities spanning DMS and collaboration tools, including new and emerging technologies with strong influence on system selection and implementation
Govern integrations, security models, metadata standards, and Client‑Matter schemas to ensure useability and compliance
Establish product KPIs and dashboards for adoption, data quality, risk exceptions, and support responsiveness
Plan and lead IG system migrations and implementations, with strong focus on streamlining workflows
Orchestrate cutovers and "run sheets," resource allocation, vendor coordination, and contingency planning for mission‑critical transitions
Drive IG platform adoption: lead UAT, QC, training, and communications; publish knowledge‑base content and rollout playbooks
Translate regulatory and client obligations into product controls (classification, ethical walls, legal hold, retention/disposition, auditing)
Partner with Risk/Compliance to codify policy‑to‑technology mappings and monitor control effectiveness across systems
Collaborate with Legal teams to ensure appropriate levels of risk mitigation and oversight of firm and industry best-practices
Work with Retention & Disposition to ensure defensible disposition and support for privacy requests through standardized metadata and automation
Monitor system integrity and performance; coordinate rapid resolution with vendors and internal engineers for high‑priority issues
Work with Data Governance to address data mapping and restructuring from unstructured sources into Client‑Matter formats to optimize search, analytics, and compliance
Implement automation for imports/workflows; standardize procedures to improve administrative effectiveness
Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law
Special projects and duties as assigned.
Requirements
7–10+ years in product management, IG, or enterprise applications within a large law firm or professional services environment
Bachelor’s degree or work equivalent required
Proven leadership of complex platform migrations and cloud transitions (e.g., DMS to cloud; CRM to Azure)
Hands‑on experience managing or supporting the firm platforms listed above (DMS, Records, collaboration)
Mastery of stakeholder management, vendor coordination, and communication across attorney, business, and IT groups
Expertise in UAT/QC, requirements documentation, release management, and user training/support
Strong understanding of Client‑Matter schema, matter‑centricity, metadata governance, and legal‑hold/retention practices
Focus on continuous learning, including attendance at industry events, educational achievements and certifications as appropriate
Knowledge of or ability to learn Microsoft Office Suite, or Microsoft 365.
Tech Stack
Azure
Cloud
Benefits
comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
life and AD&D insurance
short and long term disability insurance
tax-advantaged accounts for health care expenses, including FSAs and HSAs
FSAs for dependent care
health advocacy services
behavioral health and counseling resources for all family members
401(k)
profit sharing
pre-tax transit and parking program
backup dependent care
senior care planning support
resources for individuals with development disabilities and their caregivers
paid holidays and other paid time off, including paid leave for new parents