Accounts Receivable, Billing Specialist

Role Overview

• Set up new customers in D365 and TBS systems, ensuring accuracy and completeness of data.
• Amend TBS commercials in line with updated agreements and pricing structures.
• Review and process client incentives in accordance with agreed terms.
• Implement and manage RPI increases in line with contractual agreements.
• Manage and prioritise the Billing Jira board to ensure timely resolution of issues.
• Respond to customer billing and revenue-related email queries.
• Investigate and resolve data queries relating to revenue and invoicing.
• Maintain the Accounts Receivable ledger, ensuring accuracy and integrity.
• Conduct new client credit checks and support onboarding decisions.
• Post and reconcile sales receipts.
• Proactively chase aged debt to improve cash flow and reduce exposure.
• Monitor ongoing credit risk and escalate concerns appropriately.
• Process customer refunds accurately and efficiently.
• Manage cash collections via Direct Debit runs.
• Ownership of Receivables / Billing Month End close procedures, produce Aged Debtors, Billing reconciliation, KPI’s and any ad-hoc reporting as required
• Work closely with TPS, Commercial, Product, and Data teams to ensure revenue processes are aligned and scalable.
• Act as a key point of contact for revenue and billing queries across departments.
• Involvement with system and process improvements, feeding into our ongoing Finance Transformation project.
• Ensure internal controls and financial compliance standards procedures are followed and reviewed with a Continuous Improvement mindset to minimise risk.
• Other ad-hoc finance tasks as required

Requirements

• Experience in Accounts Receivable, Credit Control, or Revenue Operations.
• Experience using finance systems and Microsoft packages
• Intermediate proficiency in Excel.
• Excellent analytical and problem-solving skills, with strong attention to detail and financial accuracy.
• Ability to prioritise workload in a fast-paced environment.
• Excellent communication and stakeholder engagement skills, with the ability to influence and build trust across functions.
• Solid understanding of accounting principles and month-end reporting processes.
• Well organised and able to manage own workload to meet deadlines
• Ability to work confidently, independently and within a team environment
• Proactive approach to problem-solving and process improvement
• Experience managing credit exposure and debt collection across diverse revenue streams or complex billing structures would be advantageous.

Benefits

• private healthcare & dental insurance
• generous work from abroad policy
• 2-for-1 share purchase plans
• EV Scheme to further reduce carbon emissions
• extra festive time off
• excellent family-friendly benefits
• clear career paths
• transparent pay bands
• personal learning budgets
• regular learning days