Technical Sales Support – EMEA Key Accounts

Role Overview

• Serve as the primary technical point of contact for designated client accounts in the EMEA region.
• Provide advice on the selection, installation, and configuration of electronic security products (cameras, alarms, access control systems, etc.).
• Assist customers in troubleshooting technical issues and supplying timely solutions.
• Ensure customer satisfaction through effective communication and support.
• Collaborate with sales, technical support, and product teams to address customer needs.
• Conduct project analysis together with the customer.
• Assist in preparing quotes, proposals, and technical documentation.
• Maintain detailed records of customer interactions, technical issues, and resolutions.
• Stay updated on new products, industry trends, and security standards.

Requirements

• Proven experience in an international B2B sales support role
• Excellent communication, negotiation, and relationship-building skills.
• Previous experience in electronic security systems, technical support, or account management in a B2B environment.
• Strong technical knowledge of security hardware and systems.
• Customer-centric approach with strong problem-solving skills.

Benefits

• Competitive salary and commission structure.
• Opportunity to work with leading security solutions & Companies.
• Dynamic and international work environment.
• Development opportunities within a growing organization