Lead, mentor, and develop a high-performing RCM team focused on OMS service lines
Design, implement, and optimize revenue cycle workflows (pre-bill, billing, AR follow-up, cash posting) to maximize reimbursement and minimize days outstanding
Oversee coding accuracy, documentation compliance, charge capture, and payer contract adherence
Develop and monitor KPIs, dashboards, and performance metrics to identify trends and drive continuous improvement
Partner with clinical leadership on payer strategy, denials management, appeals, and reimbursement opportunities
Ensure compliance with federal/state regulations, payer policies, and industry best practices
Collaborate on technology enhancements (EHR/PM systems, automation tools, analytics platforms) to scale RCM operations
Act as a subject matter expert on billing and compliance for OMS procedures and services

7+ years of progressive RCM leadership experience, ideally in surgical specialties or multi-site ambulatory care
Deep knowledge of OMS billing, CPT/HCPCS, ICD-10 coding, and payer landscapes
Strong analytical skills with a track record of process improvement and operational excellence
Demonstrated ability to lead cross-functional initiatives and deliver measurable results
Expertise in payer negotiations, denial mitigation strategies, and compliance standards
Excellent communication and stakeholder management skills
Experience with dental/surgical practice management systems and revenue integrity platforms
Prior success scaling RCM in a growing or complex business unit environment

Senior Manager, Revenue Cycle Management

Key skills