You are in direct contact with our customers and resolve potential issues either independently or in collaboration with our engineering team.
You establish yourself as a trusted advisor and help customers roll out additional vision checkouts.
You propose concrete measures for the successful deployment of the vision checkout and respond to a wide range of situations using our software.
You prepare reports on system performance and communicate them to the team.
You identify sources of problems and submit feature requests to our development team.
You prepare and run workshops to improve our internal processes and increase customer satisfaction.

You are a currently enrolled student and speak fluent German.
You are willing to travel occasionally within Europe to visit our customers.
You are outgoing and have strong communication skills.
You have a structured, independent working style and can handle new daily challenges.
You remain calm and motivated even in stressful situations.
You have a genuine interest in learning more about image recognition and machine learning.

Casual working atmosphere in a young team.
Flexibility in working hours and location.
A lived startup culture with flat hierarchies and short decision-making paths.
Responsibility from day one in a fast-growing company.
Work with state-of-the-art technology and research in machine learning and image recognition.
Contact with reputable clients.
Modern office in a trendy industrial complex.
Free coffee and snacks.
After-work sports (e.g., workout, spikeball, etc.) and team events.

Working Student – Customer Success

Key skills