Field Operations Partner

Role Overview

• The CLUB Field Operations Partner serves as a designated operational and compliance controls resource for assigned division.
• Analyzes the current business environment and drives change that results in enhanced operations and compliance with all relevant regulations.
• Ensures integration with organization-wide compliance initiatives and lead all efforts related to ongoing testing, audits and reviews.
• Provides technical assistance to the business unit and fosters a culture of operational controls and compliance.
• Performs store walks to assess day-to-day operations and effectiveness.
• Develops, documents and tracks trend reporting to ensure effective oversight of business processes, procedures and controls and resolution of implemented solutions.
• Partners with business unit stakeholders to execute solutions and ensures appropriate processes and procedures are developed, documented and monitored.
• Prioritizes operational controls and compliance-related efforts within the business unit based on risk, strategic priorities and business need.
• Partners consistently with store and divisional leadership and CLUB leadership to understand compliance and regulatory risks, requirements or issues relevant to the assigned business unit.
• Leads gathering and submission of information, response to findings and development of solutions.
• Serves as the primary liaison for auditors, regulators and other stakeholders conducting formal audits and reviews.
• Fosters a culture of compliance within the division and all key stakeholders at the store and divisional levels.
• Influences leadership decision-making on operational control and compliance-related business practices.

Requirements

• Bachelor’s Degree preferred
• 4+ years of experience in Retail or financial services
• Multi-site experience preferred
• Experience with business unit systems, procedures, processes and general operations preferred
• Strong analytical skills
• Ability to collaborate with multiple stakeholders in order to understand business drivers and processes and effectively implement compliance solutions and process enhancements
• Extensive communication (written and verbal), mediation (conflict resolution) and facilitation skills
• Ability to positively and effectively influence decision making within the organization
• Strong leadership skills with proven ability to facilitate cross-functional teams
• Experience with project management and related methodology
• Visionary with long term focus
• able to see the end result
• Self-starter; demonstrates personal initiative and willingly assumes responsibility and ownership
• Ability to create an open environment supportive of free sharing of information and ideas that is also conducive to contribution, growth and achievement
• Customer focused behavior
• Exemplary standards of integrity, personal work ethic and continuous involvement in self-education and development
• Proficiency in Windows, Excel, Word and PowerPoint software.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!