Administrative Assistant – Plumbing Operations

Role Overview

• Schedule service appointments and manage technician calendars
• Handle inbound customer calls and provide professional assistance
• Assist with billing processes and follow up on invoices
• Maintain accurate digital records and documentation
• Use NYC property websites (HPD, DOB) for compliance and job-related information
• Update and manage data within the HubSpot CRM

Requirements

• Experience with HubSpot or similar CRM systems
• Proficiency in using NYC government websites (HPD, DOB preferred)
• Excellent verbal and written English communication skills
• Strong organizational and administrative abilities
• Detail-oriented and process-driven approach
• Ability to work during EST business hours

Benefits

• Flexible Schedule