Support and manage core people operations processes across the employee lifecycle, including onboarding, contract management, role changes, and offboarding.
Own and manage end-to-end payroll processes across multiple entities, working closely with Finance and external payroll providers to ensure accurate inputs, validate payroll changes, resolve discrepancies, and guarantee timely and compliant payroll processing.
Ensure people records and employee documentation are accurate, compliant, and well maintained.
Support the preparation and administration of employment contracts, letters, and other HR documentation.
Act as a key point of contact for employee queries relating to policies, benefits, and people processes.
Handle sensitive employee matters with professionalism, discretion, and empathy.
Identify opportunities to improve people processes, increase automation, and streamline administrative operations.Develop and maintain documentation for people operations processes and internal policies.
Coordinate and manage payroll processes across multiple entities, ensuring accuracy, timeliness, and compliance with relevant regulations.
Generate reports and insights from people data to support decision-making and planning.
Ensure adherence to internal policies, employment regulations, and organizational standards.Partner with the Director of People to support people initiatives aligned with organizational goals.

4-6 years of experience in People Operations, HR Operations, or HR Generalist roles.
Strong organizational and administrative skills with exceptional attention to detail.
Experience managing HR systems (HRIS) and maintaining employee data.
Ability to manage multiple priorities and operational processes simultaneously.
Strong problem-solving skills and the ability to improve systems and processes.
High level of integrity and discretion when handling confidential employee information.
Strong interpersonal and communication skills with the ability to support employees effectively.
Ability to work independently while collaborating with cross-functional teams.
Strong documentation and process management skills.
High empathy, self-awareness and a customer/people-oriented solutions mindset
Experience working in fast-growing or scaling organizations.
Experience with HRIS platforms such as HiBob..
Familiarity with HR analytics and reporting.
Experience working with distributed or global teams.
Background in operations, systems improvement, or process automation.

People Operations Specialist

Key skills