Provide strategic support to Latin America L&H Client Managers for non-client facing activities, including pipeline and KPI reporting and analysis
Manage the complete deal lifecycle from Quote to Treaty, ensuring accurate and timely data entry into Life and Health processing systems
Represent Sales Operations in meetings where business and technical processes are discussed, following up on outstanding items
Lead User Acceptance Testing as the Latin American representative, working closely with system development teams
Ensure compliance with external & internal audit requirements by following L&H guideline processes and organizational Governance and Risk Management
Contribute to process improvements and participate in L&H training and projects.

Bachelor's degree or equivalent experience
Re/insurance knowledge and experience in the industry (Life & Health specific knowledge is a plus)
Strong technical skills including proficiency with Excel, Word, PowerPoint, PowerBI, Teams, and Outlook
Fluency in English and proficiency in Spanish
Proven analytical thinking abilities with strong reading comprehension skills
Experience collaborating with internal stakeholders and addressing challenges from their perspective
Excellent organizational skills with ability to work effectively under tight deadlines
Self-motivated with ability to execute both independently and in a team environment
Problem-solving mindset with accountability and adaptability to changing tasks and priorities
Openness to new ideas and solutions with willingness to transfer knowledge to colleagues
Proactive attitude in assisting others and seeking opportunities to help colleagues
Initiative to seek new knowledge and question current processes for improvements
Availability to work in a hybrid work model
in the office at least three days per week.

Sales Operations Analyst

Key skills