Key skills
Communication
About this role
Role Overview
- Install, configure, and maintain hardware and software systems
- Provide on-site IT support for desktops, laptops, and peripherals
- Respond to and resolve service requests
- Collaborate with internal teams
- Maintain accurate documentation of installations and configurations
Requirements
- High school diploma or equivalent required
- 1–2 years of experience in IT support or a related field
- Strong knowledge of Windows operating systems and Microsoft Office Suite
- Ability to troubleshoot hardware and software issues independently
- Excellent communication and customer service skills
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Discounts on gym memberships
- Employee assistance plan
- Voluntary benefits including pet insurance