Educate our customers as a trusted advisor to their automation and integration efforts.
Bring accounts to technical close by navigating complex, multi-party sales and designing joint integration architectures with our customers' Engineering teams.
Partner with our Growth, Engineering, and Product teams to gather and prioritize feedback from prospective customers.
Drive revenue for Zapier by positioning Zapier as an integral part of customers’ business strategy through value-driven proof-of-concepts, customized demos, and solution discussions.
Collaborate with cross-functional teams including Engineering, Product, and Customer Success to develop integration architectures and long-term adoption strategies.
Advocate for customers and influence the product roadmap, ensuring Zapier’s platform evolves to meet the needs of enterprise customers.

Experience: 2+ years (L2) or 5+ years (L3) in technical pre-sales at B2B SaaS companies or customer-facing technical consulting roles that involve biz-and-tech-line relationship management and driving business goals with a technical lens.
Technical Acumen: You are familiar with core computing concepts and have implemented technical projects during your career.
Consultative Approach: You excel at understanding customer needs and providing innovative solutions.
Relationship Building & Nurturing: You know how to quickly build and maintain senior-level relationships.
Adaptability & Problem Solving: You thrive in dynamic, evolving environments.
Technical Innovation & Mentorship: You’re a fast-moving technical innovator who enjoys sharing knowledge.
Cross-Functional Collaboration: You work seamlessly across teams, partnering with Growth, Engineering, and Product.
Data-Driven Approach: You know how to leverage both quantitative and qualitative data to craft technical plans that deliver the most impact.
Self-Motivated: You thrive in environments with ambiguity, driven by a strong personal desire to learn and achieve.
AI Fluency: You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast.

Pre-sales Solutions Architect, L2-L3

Key skills