Senior Manager, Product Management – ShureCloud Platform

Role Overview

• Own and articulate the internal product roadmap focused on adopting industry standard and best practices for modern software/cloud development disciplines.
• Define the core product requirements and architectural principles (the "What") for critical internal systems, ensuring they result in a strong foundation built on principles of portability, iterative development, and operational excellence.
• Define and drive the requirements for proof-of-concept initiatives and core services that enable other product teams to integrate and launch connected features rapidly.
• Strategically weave the internal framework and process improvement roadmap with the market features and requirements that are driven by other product managers.
• Define the product requirements for fundamental services like global provisioning, identity management, authentication, and core data ingestion—ensuring these are architected to be reusable building blocks.
• Collaborate daily with the Cloud Engineering Architecture team to ensure the defined product capabilities are translated into a sound, scalable, and reliable technical implementation (the "How").
• Work closely with the core Platform Product Manager to detail the foundational capability requirements and ensure the day-to-day execution of the system roadmap aligns with the strategic system definition.
• Drive system consistency across product teams by establishing and promoting standards for integration, API consumption, data models, and service interaction to maximize system reuse and reduce development friction across the organization.
• Provide the critical system-level expertise to transition Shure from a hardware-first development model to a continuous, integrated connected solutions model.
• Act as an internal consultant and technical product leader, guiding individual product teams on how to best leverage ShureCloud services to enhance their product offerings efficiently.
• Clearly communicate system status, technical trade-offs, and strategic direction to executive leadership and key internal stakeholders.

Requirements

• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical discipline.
• Minimum of 8+ years in Product Management, with significant experience (4+ years) focused on cloud/SaaS platforms, IoT systems, or complex connected product ecosystems.
• Demonstrated experience in a role requiring deep technical judgment and the ability to define highly technical system capabilities for internal consumption (internal customer focus).
• Proven ability to define the functional and non-functional requirements (scalability, reliability, security) for integrated systems encompassing device, edge, and cloud components.
• Possess the fluency to engage in deep technical discussions with engineering architects about microservices, APIs, data ingestion, and cloud security principles.
• Prior experience driving significant organizational change, particularly leading to the technical transition of a hardware-focused company toward a connected/system development model.
• Exceptional ability to communicate complex technical concepts to both engineering teams and non-technical business executives.

Tech Stack

• Cloud
• IoT
• Microservices

Benefits

• Comprehensive healthcare
• Mental health and retirement savings plans
• Generous paid time off programs
• Employee discounts
• Professional development opportunities
• Work-life balance initiatives
• Employee recognition programs
• Volunteering/community involvement opportunities