Key skills
AIVercelCDNRemote WorkCustomer Success
About this role
Role Overview
- Resolve customer concerns and create solutions for Vercel customers
- Troubleshoot issues alongside Engineering and develop internal tools
- Partner with Product and Customer Success teams for support
- Improve documentation and assist with Enterprise requests
Requirements
- Hands-on experience using Vercel as a platform
- Modern development and architecture experience in AI or web
- Prior customer support experience in a technical role
- Subject Matter Expertise in CDN or AI enablement
Benefits
- Fully remote work
- Opportunity for professional growth and mentorship
- Work with leading technology and innovation in the web development space
- Flexible working hours