CRM Operations Manager

Role Overview

• Responsible for the vision, strategy, and day-to-day management of Company’s Salesforce CRM platform.
• Collaborate closely with Sales, Marketing, Operations, CRM data, and IT teams.
• Manage the end-to-end CRM lifecycle, from segmentation and automation to reporting and optimization.

Requirements

• Bachelor’s degree in business, Marketing, or related field.
• 4-6 years of Salesforce experience, including platform ownership.
• Hands-on expertise with Salesforce and marketing automation tools.
• Familiarity with HTML, SQL, or data visualization tools (Power BI) is a plus.
• Strong analytical skills with the ability to interpret and act on data insights.

Tech Stack

• SQL

Benefits

• Health insurance
• Professional development opportunities
• Flexible work arrangements