Burlington, Massachusetts, United States of America
Full Time
17 hours ago
$90,000 - $95,000 USD
H1B Sponsor
Key skills
Sales
About this role
Role Overview
plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.
lead a team to provide excellent service to our clients.
continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
manage the client and community relationships at the location.
build, develop, and lead a management team and staff capable of carrying out organizational objectives.
recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
manage a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Requirements
Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.