Deploy cloud services to production
Coordinate and oversee any required scheduled maintenance
Monitor services in production and respond to alerts and incidents
Troubleshoot issues with Azure and involve Microsoft to help to resolve them
Monitor and service the Kubernetes infrastructure
Monitor Azure Advisor for security and cost recommendations
Analyse problems reported by customers and work with our development teams to address them
Execute regular secret rotation (including SSL certificates)
Execute regular drills
failover, backup/recovery, etc.
Create and maintain documentation of standard operating procedures and policies
Contact and collaborate with development if needed to solve the issues

Deep knowledge of Azure administration
Experience with SQL and NOSQL (SQL/Cosmos)
Familiar with Linux administration/configuration/monitoring
Knowledge of Windows administration/configuration/monitoring
Understanding of Kubernetes administration/configuration/monitoring
Experience with Azure monitoring/management
Good troubleshooting skills.
A background in customer support would be an advantage
Knowledge of authentication services using Active Directory
Expertise in TCP/IP networking, application-level protocols, and firewall technologies
Experience in network communication debugging, routing, knowledge of VPN technologies
Knowledge of scripting languages like PowerShell and Bash
Ability and interest to learn new technology/systems/services
Confident English proficiency, both written and spoken.

Our people demonstrate our winning culture through positive and meaningful relationships.
We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
Our team members’ health and wellness is our priority as well as rewarding them for their hard work.

Senior Operations Engineer

Key skills