Social Community Coordinator

Role Overview

• Own day-to-day engagement across Instagram, TikTok, Facebook, YouTube, Threads, and Reddit for Anthropologie Group brands.
• Maintain a culturally relevant, channel-appropriate brand voice in real-time conversation.
• Foster meaningful dialogue that strengthens community connection and brand affinity.
• Monitor brand, competitor, and cultural conversations to identify emerging trends and shifts in sentiment.
• Deliver weekly and monthly reporting on community performance and sentiment.
• Partner cross-functionally with Customer Service and Internal Communications to manage and escalate community issues.
• Identify and source user-generated content aligned with campaign priorities.

Requirements

• 1–3 years experience in social media, community management, or digital marketing.
• Demonstrated experience growing and engaging online communities.
• Strong writing skills with the ability to shift tone across platforms.
• Deep understanding of Instagram, TikTok, Reddit, YouTube, and emerging platforms.
• Strong cultural fluency across fashion, lifestyle, and pop culture.
• Highly organized with the ability to manage multiple workstreams in a fast-paced environment.
• Analytical mindset with comfort pulling and interpreting performance metrics.
• Self-starter with entrepreneurial energy and curiosity.

Benefits

• medical
• dental
• vision
• PTO
• generous employee discounts
• retirement savings and much more!