Own the operational backbone of the revenue organization, including forecasting discipline, pipeline health, territory planning, quota modeling, CRM governance, and scalable sales processes. Ensure revenue execution is measurable, repeatable, and data-driven.
Partner closely with Marketing Ops, CS Ops, Deal Desk, Finance, and AI GTM Ops to maintain clean handoffs, accurate reporting, and full-funnel alignment across the GTM organization.
Build and lead a structured forecasting cadence, including weekly pipeline reviews, deal inspection frameworks, and executive reporting.
Own HubSpot as the system of record. Define stage criteria, enforce data standards, and maintain reporting accuracy to support reliable decision-making.
Lead territory design, quota setting, capacity modeling, and expansion planning in partnership with Sales leadership and Finance.
Partner cross-functionally to administer compensation plans, ensure commission accuracy, and analyze plan effectiveness against revenue goals.
Define clear stages, exit criteria, and workflows from qualification through close. Identify bottlenecks and implement improvements to accelerate deal velocity.
Own recurring sales reporting and translate performance metrics into clear, actionable strategic insights for leadership and board-level visibility.

5–8+ years of Sales Operations or Revenue Operations experience in B2B SaaS, with direct ownership of forecasting, pipeline management, and CRM governance.
Deep HubSpot expertise, including system architecture, governance, and reporting optimization.
Experience with territory design, quota modeling, and capacity planning.
Strong modeling and reporting skills, with advanced proficiency in Excel or Google Sheets.
Startup operator mentality with experience building processes in growth-stage environments.
Clear communicator and strong cross-functional partner capable of influencing Sales leadership and collaborating across GTM, Finance, and Operations teams.

Senior Manager, Sales Operations

Key skills