Designing, implementing, and managing training programs that leverage subject matter expertise to enhance workforce skills and organizational performance
Collaborating with internal and external SMEs to develop curriculum, deliver training, and assess learning outcomes
Working with Journey Management Analysts/Junior Management Analysts ensuring proper assessment format, number of questions, and the levels of difficulty of the questions
Setting the time allotted to take the test/assessment and make decisions about scoring
Identifying what a test taker/participant must know to be competent in the respective subject and ensure the test/assessment questions align to the course’s Enabling Learning Objectives
Developing independent assessments and evaluation metrics and updates/creates TBKs
Ensuring content aligns with organizational standards, regulatory requirements, and best practices
Collaborating with subject matter experts and authors to resolve content issues and improve quality
Validating facts, data, and references to ensure reliability and credibility
Assisting in developing and updating editorial guidelines and templates
Supporting the creation of training materials, manuals, and other documentation as needed
Staying current with industry trends and standards relevant to the subject area
Requirements
Must be authorized to permanently work in the U.S. without sponsorship
Bachelor’s degree in relevant field
Extensive experience and recognized expertise in the subject area
Strong editorial, writing, and communication skills
Attention to detail and ability to ensure accuracy and consistency
Experience with document management systems and editorial tools
Ability to work collaboratively with diverse teams
Benefits
outstanding benefits including health, financial, and retirement benefits
paid leave
professional development
tuition assistance
work-life programs
award programs acknowledge employees for exceptional performance and superior demonstration of our service standards