This position is responsible for monitoring compliance with Department and MQA Board Orders.
Timely review Board Orders and accurately enter all terms and discipline into electronic database.
Timely record license status changes as related to orders and contract requirements.
Communicate with Respondents and involved parties, verbally and in writing, as established in Department, Division, and Unit policies and procedures.
Timely review and accurately record all information, correspondence, reports, and monies, incoming and outgoing, related to compliance case management.
Refer non-compliant respondents to collections and/or for new investigation as established in policy and procedure.
Process all compliance cases as per established policy and procedure.
Prepares documents as requested and as established in policy and procedure for board meeting agendas.
The performance of this duty requires research, sometimes extensive, and accuracy.
Presents compliance cases at board meetings as requested and required.
Researches and prepares information, reports and/or presentations as directed by supervisor and/or manager.
Responds to public records requests as established in policy and procedure.
Performs other duties as required.
Requirements
High School Diploma or equivalent
Two (2) years of professional experience to include data entry, case management, reviewing or auditing documents for specific criteria; applying applicable laws, rules, regulations, policies and procedures; researching and gathering data; preparing reports and correspondence.
Must have a valid driver's license
Must satisfactorily complete a background investigation, fingerprinting, and participation in direct deposit are requirements for employment.
Must be physically present in the office to effectively perform job duties and responsibilities.
Benefits
Annual and Sick Leave benefits
Nine paid holidays and one Personal Holiday each year
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
Retirement plan options, including employer contributions