Documentation Architecture & Strategy: Own the ultimate outcome: a cohesive, intuitive, and high-impact documentation ecosystem. You will operate as the "Product Manager" for our docs—moving beyond simple task-writing to design a scalable content strategy that guides users from open-source curiosity to enterprise mastery.
Framework Mastery: Implement industry-standard structures like the Diátaxis framework. You will bring order to complexity by clearly separating conceptual guides, tutorials, how-tos, and reference material, ensuring every developer finds exactly what they need in seconds.
The "Golden Path" Onboarding: Lead the consolidation of our onboarding journeys. You will transform our current landscape (spanning 6 different paths) into a singular, high-velocity "Golden Path" that ensures a "Wow" experience for every engineer's first cluster deployment.
Cross-Functional Engineering: Partner closely with DevRel, Engineering, and Product to build strong feedback loops and documentation testing. You’ll establish the contribution guidelines that allow our entire technical team to contribute to a state-of-the-art internal knowledge base.
Disciplined Execution: Manage the lifecycle of versioned, open-source, and platform documentation with a "value over volume" mentality—ensuring our docs are as robust and reliable as the code they describe.
Requirements
Experience: You have 5+ years in Technical Writing or Developer Documentation, ideally within a high-growth startup where you were the first dedicated hire or played a pivotal role in scaling a doc function.
Kubernetes Fluency: You have deep, hands-on experience with K8s environments and complex infrastructure (Networking, API Gateways, Bare Metal). You speak "Cloud Native" as a first language.
Cognitive Flexibility: You are an open-minded professional—willing to abandon legacy documentation habits when presented with data-driven evidence of how modern developers actually consume information.
Strategic Thinking: You don't just follow a style guide; you anticipate friction points in the user journey and identify complex architectural challenges with innovative content solutions.
Tech Stack
Cloud
Kubernetes
Benefits
Competitive Salary: We offer a competitive compensation package, including equity.
Platinum-Level Insurance: Health, dental, vision, and life Insurance, including plans for you and eligible dependents (benefits vary depending on country).
Flexible Working Schedule: You have a doctor’s appointment or need to head to the supermarket to get groceries at 2pm? We won’t have an issue with that. To us, results matter more than clocking in and out at the same time every day.
Workplace Flexibility: We’re very flexible about where you work. We know things can change in life and we’re happy to adjust the work environment for you along the way.