The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables.
Handling of cash related investigations.
Processing of time-critical, complex transactions on behalf of the Bank’s internal and external clients.
Interaction with internal and external stakeholders.
Ensuring all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs).
Ensuring procedures are properly executed to reduce processing risk.
Dealing with escalation and remediation of client complaints.
Requirements
Clear understanding of Payments flow
Wel versed with SWIFT Risk and Regulatory Business Payments
SWIFT Back office operation
Operation Risk
Minimum Graduation in any stream
German Language Certification (B1+)
Tech Stack
Swift
Benefits
Best in class leave policy.
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above