Senior Fraud Analyst
Tampa, Florida, United States of America
Full Time
4 hours ago
H1B Sponsor
Key skills
Business Intelligence
About this role
Role Overview
- Review complex products for the prevention and detection of possible fraud
- Research and analyze account activity to assess levels of risk and fraud
- Complete inbound and outbound calls, taking appropriate action based on transaction characteristics
- Perform functions related to research and resolving fraudulent activity and service support
- Maximize approval of legitimate transactions and minimize client impact at sale
Requirements
- High School Diploma / GED / Secondary School or equivalent
- Analytical Thinking
- Client Experience
- Branding
- Customer and Client Focus
- Due Diligence Research
- Attention to Detail
- Data Collection and Entry
- Policies, Procedures, and Guidelines
- Referral Management
- Written Communications
- Adaptability
- Business Intelligence
- Investigation Management
- Issue Management
- Relationship Building
Benefits
- Health insurance
- Competitive benefits
- Paid time off
- Flexible work arrangements
- Professional development opportunities