Own end‑to‑end management of the organization’s telecommunications and network services portfolio
Serve as the primary point of accountability for telecom carriers, ISPs, and managed service providers
Oversee the lifecycle of telecom services, including ordering, provisioning, upgrades, disconnects, and inventory management
Ensure accurate documentation and system records (e.g., CMDB/ServiceNow) and maintain visibility into installations
Makes recommendations to provide cost savings where/when possible
Provide governance over service delivery by establishing and managing SLAs
Validate contract terms related to termination rights, service credits, and risk mitigation
Develop and execute wide‑area network (WAN) sourcing strategies leveraging technologies such as DIA, broadband, 4/5G, and satellite solutions
Participate in forecasting telecom spend and support annual budgeting

Bachelor's degree in business administration / supply chain management / finance or related
Three (3) years to Five (5) years or more in Telecom/WAN procurement, carrier management, or network operations
3 years or more in Sourcing DIA, broadband, 4/5G, Starlink services
Knowledge of SDWAN architectures (i.e. Meraki)
3 years or more in financial analysis and budgeting Telecom expense management (TEM) systems experience
3 years or more in ITSM/CMDB platforms (ServiceNow or similar)
Proficiency with Excel and reporting tools
SDWAN architectures (i.e. Meraki)

comprehensive health and welfare benefits
medical, prescription, dental, vision, life insurance and disability insurance options
paid time off for vacation, illness, bereavement, family and parental leave
tax-advantaged 401(k) retirement savings plan

Senior Telecom Expense Analyst

Key skills