Junior Technical Publications Writer

Role Overview

• Develop clear, concise, and comprehensive user documentation for a range of software applications.
• Gather information from business requirements, design documents, product demos, and interviews with subject matter experts.
• Create audience‑appropriate, role‑based documentation.
• Develop content using standard authoring tools, templates, and single‑sourcing methodologies.
• Edit UI text, including prompts, labels, and error messages, ensuring consistency and clarity.
• Manage content review cycles and collaborate with internal stakeholders to refine documentation.
• Deliver high‑quality documentation within agreed timelines.
• Analyse existing and new content for opportunities to streamline, reuse, or optimise through single‑sourcing.

Requirements

• You bring excellent writing and communication skills, with the ability to simplify complex technical concepts.
• You have strong technical aptitude and are able to learn new systems and tools efficiently.
• You are adaptable, proactive, and enthusiastic about continuous learning.
• You have experience working with localisation best practices.
• You have hands‑on experience with MadCap Flare; familiarity with Camtasia, Contentful, Adobe Acrobat, Visio, Jira, Confluence, SharePoint, or GIT is a plus.
• You hold a Bachelor’s degree or equivalent experience in English, Technical Communications, Computer Science, or a related field.
• You have 4+ years’ experience creating enterprise software documentation.

Benefits

• Hybrid way of working: 2 days per week/ 8 per month
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
• Special Paternal Program
• 4 months of paid paternity leave