Develop and maintain ServiceNow applications, modules, and custom components.
Build, enhance, and customise Service Portal features, ensuring effective collaboration with functional and technical teams.
Deliver and support complex third-party integrations, including web services and plugin‑based solutions.
Apply strong understanding of CMDB and Asset Management concepts.
Improve platform stability, performance, and coverage through continuous optimisation and best practices.
Produce and maintain documentation for development, designs, and configurations.
Partner with developers, administrators, and business analysts to support seamless communication across technical and non-technical teams.
Ensure adherence to development standards, security controls, and quality assurance guidelines.
Share knowledge, provide training, and support team capability building.
Stay informed about new ServiceNow features, integration tools, and automation capabilities to improve solution delivery.

Minimum 3 years’ experience as a ServiceNow Developer or Administrator.
Strong proficiency in ServiceNow development, including client‑side and server‑side scripting and JavaScript.
Advanced understanding of ServiceNow integrations and Service Portal development.
Good knowledge of SDLC and Agile methodologies, including experience with ceremonies and workflows.
Strong analytical thinking, with the ability to solve complex technical challenges.
Effective organisational and time‑management skills.
Strong communication and interpersonal skills, with the ability to collaborate in diverse environments.
Experience leading a team is advantageous.
Preferred: ServiceNow CSA certification and Service Portal micro‑certification.

Opportunities to work on advanced ServiceNow implementations and integrations.
Exposure to large-scale, enterprise-level ServiceNow environments.
A collaborative culture encouraging innovation, learning, and professional development.
The ability to contribute meaningfully to platform optimisation and digital transformation initiatives.

ServiceNow Developer

Key skills