Provide clients and stakeholders with a dedicated technical contact for their certification and integration onto the client certification platform.
Manage the overall certification and integration process, including discovery, specification review, technical set-up, issue resolution, product integration, network configuration, and reporting.
Manage client and internal team expectations to ensure all project target dates are met.
Ensure all specifications and compliance mandates are strictly followed throughout the certification process.
Review and consult on transaction scripts, formats, and responses based on transaction and payment scripting.
Coordinate, schedule, and plan resource activities to ensure timely and effective project delivery.
Partner with network, production, and other resources to manage client or vendor tests, connectivity, and successful "go-live" events.

Bachelor's Degree (preferably Computer Science or Engineering) or equivalent combination of experience, education and military.
Knowledge of transaction processing formats and industry association rules, highly preferred.
Functional expertise in assigned areas of support (PC, Terminal, Vendor, or Internal Products) as well as telecommunications and operating systems.
Technical proficiency in data file analysis; knowledge of programming, shell scripts, and JCL may be required.
Excellent Verbal Communication Skills to lead calls with Clients, Internal resources, and the Management team.
Proficiency in MS Office Products, specifically Outlook, Word, Excel, PowerPoint, and MS-Project.

Fuel Your Life program to support your physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
Eight Employee Resource Groups to foster a collaborative culture and expand your network
Unparalleled professional growth with training, development, and internal mobility opportunities
Medical, dental, vision, life, and disability insurance options available from day one
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave

Certification Analyst

Key skills