Inside Sales Representative, Customer Center

Role Overview

• Telephone-based advice and support for our customers
• Receiving telephone customer orders and processing them accordingly
• Preparing individual, customer-focused offers
• Acquiring new customers and activating and reactivating existing customers
• Supporting the field sales team in day-to-day operational tasks
• Systematic recording of customer data

Requirements

• Ideally a technical or commercial vocational qualification and a strong technical interest
• Initial experience in sales of technical products or from the electrotechnical or trades sector; career changers into sales welcome
• Strong customer-service orientation, excellent communication skills and negotiation ability
• Enjoyment of working in a team
• and sales-oriented environment

Benefits

• Family-friendly working hours with 39 hours per week, 30 days of annual leave and special leave for various occasions
• Work–life balance with flexible working hours and short Fridays (early finish)
• Attractive salary with holiday and Christmas bonuses, capital-forming benefits (employer contributions to employee savings schemes) and a fair incentive system
• Training and career development opportunities, varied and tailored to your needs
• Appreciative working environment with a strong feedback culture
• Additional benefits such as employee discounts across our entire product range, fitness and relaxation offers (subsidized membership in the corporate fitness network EGYM), e-bike and bicycle leasing and much more