Lead and grow the store's business
Welcome, advise and retain a discerning local clientele
Conduct eye examinations (equipped exam room)
Recommend appropriate solutions: lenses, frames, premium equipment
Perform assembly, adjustment and dispensing of eyewear
Ensure an impeccable customer experience
Monitor and drive key performance indicators: average basket, conversion rate, customer satisfaction
Build local awareness and customer loyalty
Implement sales initiatives tailored to a neighborhood clientele
Provide regular reporting to management
Supervise and lead a team of 2 people
Organize schedules and task allocation
Train and mentor an apprentice
Create a positive, high-performing team dynamic
Manage stock and orders with lens manufacturers
Monitor service quality and the customer journey
Keep up to date on products and innovations

Store Manager

Key skills