Own senior client relationships and business outcomes for a pod of strategic accounts.
Serve as Tinuiti’s senior in‑market client delivery leader in the UK.
Architect multi‑year growth strategies, lead key client touchpoints, and partner closely with channel leads, Product/Bliss Point, and Analytics to convert complex insights into clear, actionable decisions.
Play a critical role in expanding US‑based accounts into EMEA, navigating global contract structures, and ensuring service model works across regions and time zones.
Lead and develop a multi‑disciplinary client delivery team (through Directors/Group Directors).
Act as a senior support layer for UK teams
even when they do not report to you directly.
Ensure consistent delivery at the level clients expect.
Accelerate growth, reduce churn, develop leaders, and ensure the Tinuiti Way is applied consistently and effectively in the UK/EMEA.
Requirements
12–15+ years in client leadership roles in digital/performance marketing or integrated media, including significant experience leading UK and/or EMEA client portfolios.
Demonstrated success growing multi‑million‑dollar clients, with a track record of expanding US‑based relationships into EMEA or building EMEA‑originated accounts into multi‑region engagements.
Experience negotiating and managing global or multi‑market contracts (MSAs/SOWs, pricing models, service levels, data/privacy/ownership issues) in partnership with Legal and Finance.
Strong cross‑channel literacy (Commerce/Retail Media, Search, Social, TV & Audio, Lifecycle/CRM, Creative) and measurement acumen (forecasting, MMM/incrementality, KPI trees).
Comfort operating in multi‑market, multi‑time‑zone environments, with an understanding of UK/European media landscapes and key regulatory considerations (e.g., GDPR).
Proven experience leading multi‑layered teams (Directors/Group Directors, managers, ICs); adept at matrixed leadership and influencing without always having direct line authority.
Excellent communication and storytelling skills for senior audiences (CMOs, VPs, Heads of EMEA/Global Marketing); able to navigate cultural and communication differences between US and UK/EMEA.
Based in the UK with ability to travel within UK/EMEA and periodically to the US.
Benefits
Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 16 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year.
Healthcare: Medical, Dental, Group Life Insurance and Income Protection
Retirement: We offer a Pension Scheme with an employer match of up to 5% of your contributions
Perks and Wellness : Help@Hand Wellbeing services, Thankful giving
Parental Leave: Birthing parents will receive 16 weeks of leave with 100% pay (additional leave time available per statutory leave requirements). Non-Birthing parents will receive 4 weeks of leave with 100% pay.
Learning and Development: On-demand learning (powered by LinkedIn Learning), mentorship program, leadership and management development programs and resources