About this role
Role Overview
- Oversight of UK, China, India & Portugal teams
- Improving and owning performance across on-time delivery
- Quality performance (including NCR management)
- Hub operational alignment
- Supplier engagement and accountability
- Oversee regional leaders across UK, China, India and Portugal
- Ensure consistent standards, reporting, and execution across all hubs
- Standardising operational KPIs and reporting across regions
- Improving quote turnaround times without compromising quality
- Embedding structured approaches to reducing NCR rates
- Driving improvements in on-time delivery performance
- Aligning quality, quoting, logistics and customer-facing supply execution
- Building operational cadence and accountability across hubs
- Leveraging systems, data and automation to improve performance
- Leading performance reviews and driving measurable improvements
Requirements
- An operational leader who has owned supply or operations performance
- Experienced managing multi-country teams
- Experienced working directly with Chinese operational teams (non-negotiable)
- Strong in continuous improvement methodologies (Lean, RCA, Kaizen, 8D, etc.)
- Commercially aware and able to balance quality with speed
- Systems-minded
- you think in processes, software, automation and data
- Comfortable driving accountability and performance conversations
- Led operations in a scaling SME or mid-sized manufacturing/logistics business
- Managed international teams across Asia and Europe
- Reduced defect rates and improved delivery performance
- Built reporting structures that influence behaviour and outcomes
Benefits
- Highly competitive package
- Share Options