Serve as a liaison between business stakeholders, product development teams, and clients.
Prepare and deliver reports, plans, and technical expertise to support business decision-making.
Work with output solution partners to automate statement processing and support operational efficiency goals.
Apply expertise in data modeling, process mapping, and requirements documentation.
Manage large, complex projects or processes with limited oversight from management.
Produce reports, insights, and analysis to help the organization achieve operational targets.
Troubleshoot complex challenges and coordinate with technical teams to drive solutions to completion.
Influence policies, practices, and procedures based on insights and subject matter expertise.
Coach or review work for lower-level professionals when needed.

Proven experience in business analysis, product support, or operations within financial services or financial technology.
Strong background in requirements gathering, process mapping, data analysis, and workflow design.
Experience working directly with clients, including leading discussions and managing expectations.
Ability to manage large or complex initiatives independently with minimal supervision.
Strong verbal and written communication skills, including the ability to present insights and documentation to leadership or clients.
Hands-on experience working with statement processing, output solutions, or content management platforms.
Technical aptitude with familiarity in SQL, data modeling, system interactions, or automation workflows.
Ability to solve complex problems and drive initiatives from concept through execution.
High level of organization, accuracy, and attention to detail.

Comprehensive benefits including medical, dental, and travel insurance.
Professional development and continuous learning opportunities.
A collaborative, flexible, and inclusive work environment.
Opportunities to work on meaningful and high-visibility initiatives in financial technology.

Lead Business Analyst

Key skills