Administrative Assistant

Role Overview

• Provide timely and effective secretarial support to an office, business unit, department, or other organization
• Answer telephones, screen calls, and take messages so callers/visitors are attended to promptly, courteously, and accurately
• Perform advanced administrative/operational/customer support duties that require independent initiative and judgment
• Transcribe, type, format, and proofread a variety of materials using Microsoft programs
• Build and manage relationships across Humana in support of departmental objectives and the broader team
• Coordinate internal and external meetings, scheduling, arranging travel for attendees, and ensuring necessary meeting amenities are available
• Manage the appointments and schedules of applicable staff and complete expense reconciliation accurately and timely
• Operate under minimal direction and follow standard policies and practices, with some opportunity for interpretation, deviation, and independent discretion
• Support basic network management tasks including maintaining shared drives, coordinating access needs, and ensuring functional connectivity for meetings and collaboration
• Maintain and update CRM tools to support departmental tracking, reporting, and stakeholder management.

Requirements

• 5+ years of administrative experience directly supporting Senior Leadership
• Proven experience coordinating complex travel arrangements for senior leaders, including booking flights, accommodations, ground transportation, and managing itinerary changes
• Proficient in Microsoft Outlook, Word, and PowerPoint, including the full Office suite
• Demonstrated proficiency in navigating and utilizing multiple systems and software applications concurrently to efficiently manage tasks and workflows
• Demonstrates a high level of professionalism, including strong executive presence and polished corporate demeanor in all interactions with internal and external stakeholders
• Models confident, effective communication and consistently represent the organization’s values and standards
• Exhibits exceptional attention to detail, ensuring accuracy and thoroughness in all tasks and deliverables, and always maintains discretion and confidentiality
• Demonstrates the ability to balance multiple initiatives and effectively prioritize workload while remaining flexible to support urgent business needs, including availability during nights and weekends as required
• Experience with expense reports and reviewing financial documents to align with company policy

Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance and many other opportunities