Assist the operations department in researching best routes and making bookings for domestic and international freight shipments
Coordinate domestic and international import/export shipments via all modes of transport: air, trucking and ocean
Review client manifests and prepare transportation documents
Cultivate and maintain customer and vendor relationships
Work closely with carriers, shippers, and consignees to ensure deadlines are met
Other duties related to client projects, as assigned

2-3 years of Freight Forwarder experience; experience with live event import/export operations is a plus
Associate’s or Bachelor’s degree or equivalent industry or military experience
Basic freight forwarder knowledge; confidence with domestic and international air freight and trucking
An excellent strategic mind – the ideal candidate will be able to expertly prioritize competing responsibilities, meticulously organize multiple complex projects, apply a sharp attention to detail to all work, and handle time-sensitive issues while remaining cool under pressure
Excellent customer service & vendor relationship management skills
Comfort with basic Excel functions, and a general ability to learn new software programs quickly
Flexibility to travel and participate in on-call rotations
Ability to pass a security background check

18 paid vacation days per year to start, plus 2 floating holidays and 6 days of paid sick leave per year
11 paid holidays per year
Comprehensive medical, dental, and vision plans, plus HSA funding and a 401(k) match
Generous paid parental leave for all parents
Employer-Funded Basic Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance
Continuing Education Reimbursement / Charitable Donation Matching
The opportunity to work with the best in Live Event, Sports, Film, and Entertainment Logistics
Eligible for free tickets to client events, when available
Fantastic culture with regular company events, including birthday lunches, sports games, volunteer activities, and more

Import-Export Operations Coordinator

About this role