About this role

Utilize intervention and communication skills to engage with clients, families, and any other contacts daily to offer support during routine as well as crisis interactions.
Document client activities in the Electronic Health Record (Best Notes) within 24 hours of any group or session.
Collaborate with clinical teams to develop the transition and discharge plans depending on specific client needs.
Arrange follow-up appointments and referrals to support clients’ continued care and wellbeing post discharge.
Provide education and emotional support to clients and their families.

Bachelor’s degree in Human Services or related field
Ability to pass a criminal background check and other background checks required by AMFM Healthcare
Valid driver’s license with 4+ years of driving experience, fewer than 3 moving violations in the last 3 years, and no more than 1 major violation in that time.
CPR/First Aid Certification and TB clearance required
Strong communication skills—both written and verbal
Professional, compassionate, and organized with a knack for multitasking
Proficient in Microsoft Office, Google Workspace, and Adobe
Familiarity with clinical/medical terminology a plus

Client Support Coordinator

Key skills