Manage ongoing maintenance, configuration and administration of Salesforce, including dashboards, reports, forms, templates, page layouts, workflows, and approval processes
Promote system health and data integrity by auditing and troubleshooting to determine potential errors in the system and driving resolution
Subject matter expert (SME) to identify, develop and deploy new business processes
Support and collaborate with PA associates to facilitate user experience-based feedback
Recommend, manage, and implement improvements, automations, and industry best practices to the current process/system/workflow
Perform program changes to Salesforce objects
Manage projects to develop and implement integrations between Salesforce and other software platforms
Develop training materials and train new users on system, new features, enhancements, or changes to system
Requirements
Bachelor’s degree in Information Systems or related field
10 years of relevant experience in Salesforce Administration
Prior knowledge of systems integration and strong project management skills
Strong technical background and understanding of Salesforce and other technology platforms
Benefits
5-10% travel required
Smoking/vaping and tobacco products are prohibited on company premises