Senior Salesforce Administrator

Role Overview

• Operate as a platform owner and trusted advisor to the business.
• Influence org design, governance, and roadmap decisions.
• Balance hands-on configuration with strategic guidance.
• Work independently with minimal day-to-day oversight.
• Help evolve Salesforce from early adoption toward a scalable, enterprise-ready platform.
• Own day-to-day administration of Salesforce across Sales Cloud, Service Cloud, Marketing integrations, and partner-related workflows.
• Design, build, and maintain scalable solutions using flows, validation rules, custom objects, reports, dashboards, and security models.
• Manage users, roles, profiles, permission sets, and org-wide data access strategies.
• Ensure data integrity, usability, and performance as adoption and complexity grow.
• Partner with Sales leadership to design and refine lead, opportunity, and forecasting processes aligned to manufacturing sales cycles.
• Build and maintain pipeline visibility, forecasting dashboards, and executive reporting.
• Support growth initiatives by ensuring Salesforce accurately reflects revenue motion, segmentation, and deal progression.
• Work directly with Sales, Service, Marketing, and Partner teams to understand requirements and translate them into Salesforce solutions.
• Provide guidance on org structure and segmentation strategy, enabling autonomous operation where needed while defining shared enterprise capabilities.
• Act as the primary Salesforce point of contact for business stakeholders.
• Help define Salesforce governance, standards, and best practices as the platform matures.
• Contribute to the Salesforce roadmap, identifying enhancements, technical debt, and integration opportunities.
• Ensure solutions balance speed-to-delivery with long-term scalability and maintainability.
• Operate with a high degree of autonomy, managing priorities and execution across multiple stakeholders.
• Proactively identify gaps, risks, and opportunities and recommend improvements.
• Mentor junior admins or power users as the Salesforce team grows.

Requirements

• 5+ years of hands-on Salesforce experience; 3+ years of experience in a Salesforce Admin role.
• Experience supporting Salesforce in a manufacturing, industrial, or complex B2B environment.
• Strong understanding of sales pipeline management, forecasting, and revenue operations.
• Proven experience working directly with business leaders and cross-functional teams.
• Demonstrated ability to design scalable Salesforce solutions in evolving environments.
• Excellent communication skills with the ability to influence and guide without formal authority.
• Salesforce Administrator Certification (ADM-201) required; Advanced Administrator preferred.
• Experience supporting multi-segment or multi-business-unit Salesforce orgs.
• Exposure to partner onboarding, channel sales, or distributor models.
• Familiarity with Marketing Cloud, Account Engagement (Pardot), or marketing automation tools.
• Manufacturing Cloud experience is a plus.
• Experience supporting integrations with ERP or downstream systems.

Tech Stack

• Cloud
• ERP

Benefits

• Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
• Incentive Plans
• 401(k) with employer contribution and match
• Employee Stock Purchase Plan with employer match
• Paid Time Off (Vacation and Sick Time)
• Paid Holidays
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Wellness Program
• Training and Career Progression